Privacy Policy

Effective Date: 19 July 2025

1. Introduction

We respect your privacy. This policy explains how Apothecary by Stables & Co. ("we", "us", "our") collects, uses, discloses, and protects personal information through our website and services, in compliance with Australia’s Privacy Act 1988 and the 13 Australian Privacy Principles (APPs).

2. What We Collect

We may collect personal information when you:

• Place an order (name, email, phone, address, payment details)

• Subscribe to marketing (email)

• Contact us for support

• Make a booking or visit in person (ID verification where required)

We do not collect sensitive information (e.g., health, race).

3. How We Collect It

• Directly from you (forms, purchases, bookings)

• Through third-party platforms—e.g., payment processors, analytics, email systems

• Via cookies and online tracking

4. Why We Collect It

To:

• Provide and manage orders, bookings, payments

• Communicate with you (confirmation, updates, support)

• Send marketing (with consent)

• Improve our website and services

• Comply with legal obligations (e.g., age verification)

5. How We Use & Disclose It

• Use: as described above, including internal record keeping and service improvements

• Disclose: to service providers (e.g., payment, shipping, marketing platforms), only as needed

• Cross-border transfers: we may disclose to overseas providers; we’ll take reasonable steps to ensure APP compliance Legal123.com.au+7GetTerms+7Captain Compliance+7WikipediaLegalVisionAustralian Information Commissioner

6. Direct Marketing

We may contact you about offers and events—only if you opt in. You can unsubscribe anytime.

7. Anonymity & Pseudonymity

You may interact anonymously or via pseudonym unless not feasible (e.g., deliveries) Syrenis

8. Data Quality & Security

• We take reasonable steps to maintain accurate, up-to-date data Australian Information Commissioner

• We implement security safeguards to protect against unauthorized access, modification, or loss Australian Information Commissioner

• We retain information only as necessary; secure destruction or de-identification when no longer required

9. Access & Correction

You can request access or correction of your data at any time, free of charge. Requests responded to within 30 days. If we refuse, we’ll give reasons and complaint instructions Wikipedia+11austrac.gov.au+11Captain Compliance+11

10. Complaints

If you believe we have mishandled your privacy, contact us (see below). We’ll try to resolve promptly. If unresolved, you may lodge with the Office of the Australian Information Commissioner (OAIC).

11. Website Cookies

We use cookies and similar technologies to analyze site usage, enhance experience, and tailor promotions. You can manage cookie preferences via your browser settings.

12. Changes to This Policy

We may update this policy. New version will be posted here with updated effective date.

13. Contact Information

For privacy inquiries, access, corrections, or complaints, contact:
Email: privacy@apothecarystablesandco.com.au
Address: 137 Warry Street Fortitude Valley 4006
Phone: (+61) 0498 988 131